21 hours ago3 min read
ElevenLabs Introduces Chat Mode to Its Conversational Agent Platform
- AndroBoy
- 4 minutes ago
- 1 min read
What you need to Know
ElevenLabs launched Chat Mode for its Conversational Agent platform.
Users can deploy chat agents via SDKs, APIs, or a single line of HTML.
Complex issues can be escalated to voice agents when needed.
Offers a flexible and adaptive conversational experience for businesses and developers.
ElevenLabs made official the release of Chat Mode, a new feature adding text-based interaction to its Conversational Agent platform. Users can now deploy chat agents easily through SDKs, APIs, or even one line of HTML code. For those already operating voice-based agents, activating Chat Mode on current configurations is equally easy.
The update is intended to facilitate cases where accurate text input is critical or for those who prefer typing to voice. This allows for more ease of integrating flexible conversational experiences that can accommodate varying user requirements for businesses and developers.
Chat Mode's other major highlight is that it can escalate complex problems to voice agents when needed. This provides users with the best of both worlds instant text-based service for simple queries and natural voice-based service for more complex conversations. With this release, ElevenLabs again pushes the boundaries in AI-driven communication, empowering developers to build smarter, more dynamic conversational systems.