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Indian Railways Launches RailOne App to Simplify Train Travel

Indian Railways is transforming the traveling experience all over again! With a firm step towards digitalization, Indian Railways has formally unveiled the RailOne app a robust, one-stop mobile application that consolidates every primary railway service under one virtual canopy. The new app is going to revolutionize the manner in which millions of Indians plan, organize, and enjoy train travel, making the entire process faster, smarter, and smoother.

RailOne App

Let's explore why the RailOne app is India's most comprehensive railway app and how it's going to be every traveler's best friend on the go.


A New Era of Train Travel Begins

So far, Indian train travelers had to use multiple apps such as IRCTC Rail Connect, UTSonMobile, NTES, Food on Track, and Rail Madad for various services including ticket booking, real-time train tracking, ordering food, and filing complaints. All this is a thing of the past now!

With the introduction of the RailOne application, Indian Railways has consolidated all these services into a single, convenient mobile app built by the Centre for Railway Information Systems (CRIS). Whether booking a ticket, checking the position of a train, ordering food, or seeking a refund, RailOne simplifies the process and centralizes it.


What Is the RailOne App?

The RailOne app is a new official mobile platform from Indian Railways that integrates multiple services including:

  • Reserved & unreserved ticket booking

  • Live train tracking and PNR status

  • Coach position finder

  • R-Wallet payments

  • Complaint registration via Rail Madad

  • Food delivery to your seat

  • Refund tracking

  • Profile management

  • Multilingual support

It's a single app that truly does it all designed to eliminate the hassle of switching between multiple applications.

Key Features of the RailOne App

Below are the key features that make the RailOne app a must download for any Indian train passenger:


1. Integrated Ticket Booking

Book reserved as well as unreserved tickets with just a few taps of your finger using the "Plan My Journey" feature, whether it is Sleeper or 2AC. All classes of bookings and quotas are included.


2. Live Train Tracking & PNR Status

Monitor your train's location in real time, locate scheduled delays, platform numbers, and check PNR status immediately and accurately.


3. In-Seat Food Ordering

No more rushing to the platforms for food. Order hot, clean meals within the app itself and have them delivered right to your seat.


4. Coach Position Finder

Know precisely where your coach will stop on the platform. This feature is particularly handy in busy stations or in case of short stops.


5. Complaints & Feedback with Rail Madad

Report, give feedback, and monitor complaint resolutions all within the app due to integration with Rail Madad.


6. Secure Payments with R-Wallet

Pay cashlessly through Indian Railways' very own R-Wallet with enhanced security features of biometric or mPIN authentication.


7. Single Sign-On Login

Log in to everything using a single login using your current IRCTC or UTS credentials no need to remember multiple passwords!


8. 'You' Tab for Complete Profile Control

Control your email, biometric login, password, and even remove your account using the one-stop "You" tab.


9. View Booking History

Track all your booked and unbooked bookings. Sort them by type of journey, date, or length for convenient management.


10. Simple Refund Process

Ticket cancelled? No need to worry! Use the app to process a refund and track its status in real-time.


11. Multilingual Interface

The app is in several Indian languages so that it becomes easy to use and accessible for passengers all over the country.


Benefits of Using the RailOne App

Using the RailOne app is more than just a matter of convenience it’s about smart travel. Here's why:

  • ✅ Time-saving: No need to switch between 4-5 different railway apps.

  • ✅ One-stop travel solution: Book tickets, track trains, order food, and manage refunds in one place.

  • ✅ Highly secure: Biometric and mPIN-based login and payments.

  • ✅ Real-time updates: Get instant alerts, coach locations, and delay information.

  • ✅ Regional-friendly: Multilingual interface for better access across India.

  • ✅ Enhanced transparency: Track refund status and complaint resolution directly.


Where Can You Download the RailOne App?

The RailOne app is now officially available for free on both Android and iOS platforms:

Make sure to download the version developed by CRIS (Centre for Railway Information Systems) for a secure and smooth experience.

With the introduction of the RailOne app, Indian Railways has entered a new age of digital convenience. This integrated, intelligent mobile application is not only about ticket booking it's about empowering passengers with live information, secure services, and a problem-free experience from beginning to end.


If you travel by train regularly or think about your next trip, then RailOne is the app you'll need. Download it now and make traveling by train easier than ever!

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